On Valentine’s Day, I sent my love red roses. I sent them, but they have yet to arrive. I paid for them, but he’s seen not a petal. Today, for the third time I dialed the FTD 1-800 number to complain. Today for the third time I talked to a very pleasant clerk. This one gave me her name and her personal assurance that the flowers would be delivered tomorrow.
She also read me the history of my order: The flowers were ordered for the 14th. Forty-five minutes later delivery was changed to the 13th. Due to weather conditions, delivery could not be made. Delivery was rescheduled for the 16th. The local florist cancelled the delivery due to lack of stock. (Right here O’Ceallaigh will insert an, “I told you so.”) The florist did not bother to contact FTD. No new delivery time was scheduled. I phoned in and requested delivery for the 20th.
At this point the friendly clerk reading me the order history said, “Uh-oh.” I queried, “What does uh-oh mean?” She explained that the clerk who took my call for delivery on the 20th typed in all the particulars for said delivery — including a $25.00 free upgrade by way of apology — then, instead of clicking send, she apparently cancelled the order. “Uncancel it,” I said.
Tabitha, the clerk I spoke to today, said she would personally call the local florist, relay the delivery instructions, and make certain they had the stock on hand. She also took my phone number and promised me a phone call if any glitches arose.
She didn’t call. I am assuming that Valentine’s Day is tomorrow, finally.
In other news: I’ve started the Six Week Diet Challenge at Curves (which is an 8 week course) and my official weight loss to date is 19.5 pounds, and I dropped another 1.3% in body fat.
Also, anybody who actually thought O’Ceallaigh quit blogging, I’d like to apologize for leading you astray. He is the unreliable one, not me. Forgive him for it and pop by his blog. His current story made me laugh out loud, gasp for breath, and wipe tears from my eyes so I could keep reading.