My laptop returned home from the Gateway fix-it folks. The hard drive is fine. Now the wifi won’t work.
The laptop was returned to me with a note that claimed all systems had been checked and were in good working order. I find that highly suspect since my wifi has no drivers. How the hell could they have possibly checked it?
You’ll be happy to know that their automated system — the one you have to go through before you actually get a live person — assured me that the problem was wholly fixable. All I have to do is log on to the internet and download the drivers. Hello?!
Finally, I got a real-live person on the phone — several of them. They all exhibited less personality and compassion then the automated system. I spent almost $700.00 on a laptop that crashed, destroying all my files within just a few weeks of it’s purchase. The laptop was repaired and returned promptly — sans my wifi drivers. A phone call to that effect left me speaking to no less then 4 people over 7 hours. None of them were kind, considerate or compassionate. All of them were condescending and spoke to me as if I were short on intelligence. Why shouldn’t they? I obviously am short on intelligence. I bought a computer from them, didn’t I?
I would strongly advice you not do the same. I am still borrowing computers to check my email and post.